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Senior Manager – Sales & Service in Manufacturing/ Energy, Resources & Industrials (ER&I)
Senior Manager – Sales & Service in Manufacturing/ Energy, Resources & Industrials (ER&I)
Be the true you
Join Deloitte's Sales and Service team to drive digital transformation in manufacturing, leveraging your expertise in CRM solutions to deliver impactful client outcomes. At Deloitte
Benefits
- You will receive a profit-sharing bonus. On top of your fixed salary.
- Continue professional growth. Join our development program.
- A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.
- Work part-time (32 hours a week) or full-time (40-hours a week).
Be the true you
• 8+ years of relevant experience in CRM, with a focus on Sales and Service processes in the manufacturing industry.
• A proven track record in business development, pipeline building, and consultative sales.
• Experience with CRM tooling.
• Strong stakeholder management and communication skills, with the ability to engage at C-level.
• A collaborative and entrepreneurial mindset, with a focus on delivering client value and team success.
• Fluency in English and Dutch is preferred.
What impact will you make?
- Your experience and network will help build a strong commercial pipeline together with domain experts in Sales and Service. You’ll advise clients on CRM strategy, lead the design and execution of digital transformation programs, and contribute to Deloitte’s growth in the manufacturing segment. You’ll be an essential part of our CRM leadership team—connecting innovation, delivery excellence, and market success.
Let's make progress together
Connect your future to Deloitte
How do you do this?
• Leverage your industry network to identify and secure new business opportunities in the manufacturing sector (process and/or discrete manufacturing).
• Build and maintain a joint commercial pipeline in collaboration with leading CRM vendors such as Microsoft and Salesforce.
• Guide clients through CRM strategy, selection, and implementation, with a focus on B2B Sales and Service transformations.
• Act as a thought partner to clients, offering strategic advice across CRM, pricing, sales strategy, service excellence, contact centers, and field service.
• Lead multidisciplinary project teams and contribute to the broader Customer ecosystem across Deloitte, including E-commerce, Marketing, and Customer Strategy.
• Foster long-term relationships with key accounts, serving as a trusted advisor both during and after project delivery.
• You’ll work closely with senior colleagues across the Manufacturing industry and Technology & Transformation teams, combining deep industry knowledge with leading-edge CRM technology to drive real client impact.
We would like to meet you!
We are curious to know more about you. To learn what makes you exceptional. Because at Deloitte, we believe that our mutual differences add value to our client's needs. Please introduce yourself and apply for this great opportunity.
Our application process
Select one of the steps for more information
Step 1: Preparation
Step 2: CV and motivation
You can upload your CV and a motivation letter. We will send you a confirmation when we have received all your details.
Step 3: The assessment
When a recruiter sees enough of a match with your profile, we will ask you to complete an online assessment. By playing four online games, we can see which qualities and talents you possess and whether they align with the position you've applied for.
Step 4: The interview
Depending on the scores of the career scan, you will be invited for a first interview with the recruiter. The first interview is held with a recruiter and someone from the team. We are curious about who you are, what you have done and what you expect from a new job. We also give you more insight into what we are looking for and what the tasks are that belong to the position. If both parties would like to discuss it further, you will be invited for a next interview. In these conversations, we go deeper into the content. What is your talent and what skills do you manage? You can during one of the next interviews get a case study.
Step 5: The offer
When all conversations have been satisfactorily completed (for both parties), an offer will follow. The recruiter will draw up the contract for you which you will receive digitally.
Questions or doubts? Get in touch.
Craig Robertson
Recruiter
We are pleased to offer you tips on how to responsibly combine AI with your unique qualities, ensuring that 'your recruitment process' truly represents you. Not sure if this vacancy is right for you? Please contact me.