Role Description and background of the Scheduling team
Scheduling is a key process within the consulting function, lies at the heart of all processes and has a considerable effect on the profitability of the practice. The Scheduling team is led by a Senior Partner and consists of 5 Resource Managers. The team works closely as an integrated unit.
The aim of the Scheduling team is to:
- Ensure that client organisations are provided with the best teams of people, combining industry experience with technical knowledge to ensure maximum commercial advantage;
- Ensure that practitioners are appropriately matched to jobs which are challenging and developmental;
- Assist in satisfying practitioners’ needs and aspirations for career development;
- Ensure that there is flexibility in the system to cope with any unplanned resourcing needs when new work has been won;
- Provide up-to-date management reports on availability and forecast utilisation to management on a weekly basis.
In short, efficiently managing practitioner time to ensure client satisfaction, optimising utilisation and profitability are all key to the success of the Scheduling team.
Responsibilities as a Consulting Resource Manager
- Ability to manage the resources in a number of Service Lines (circa 150+);
- Effectively utilise resources to meet client needs. Liaise with senior members of the practice to ascertain clearly, and in detail, their resource requirements;
- Develop long term relationships with key decision makers and attend Leadership meetings. Liaise with partners and industry groups to deliver creative solutions to resource problems;
- Allocate practitioners to assignments (which may be client work, internal projects or proposals) and communicate decisions to staff;
- Ability to resolve resourcing conflicts at an individual level whilst maintaining relationships and credibility with an ability to provide a sound business case to justify decisions where appropriate;
- Work with Service Line Leaders to determine practitioner forecasts of chargeable and non-chargeable work and resolve any discrepancies;
- Prepare weekly management reports on availability and forecast utilisation. Interpret data, identify trends and relate this to the needs of the Business. Identify and highlight grade and skills shortages;
- Review monthly variance reports comparing practitioner forecasts of chargeable work against actual client work charged;
- Build strong relationships with practitioners and be aware of practitioner career aspirations and development needs. Work closely with HR and Counsellors and advise on any performance and/or work-life balance issues;
- Induct all new joiners in the resourcing process, present at the experienced hire induction programme and service area events as necessary;
- Act as a mentor and coach to junior team members and provide support to the Resourcing Team Lead as required.
Requirements as a Consulting Resource Manager
For this vacancy we are searching for someone who has:
- Completed a bachelor degree;
- A minimum of 3 years' professional work experience: scheduling/staffing or recruitment (of which at least one year should have been gained in a medium to large sized organisation);
- Computer literate, in particular a working knowledge of Windows, Word and Excel;
- Proactive and creative approach to problem solving - ability to 'think outside the box', must be numerate and well organised;
- Must demonstrate an ability to work on detail and identify discrepancies;
- A diligent and conscientious approach to carrying out work is essential;
- Strong written and oral communication skills; with an ability to draft own correspondence.
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Voor vragen over deze vacature kun je bellen met Lara Alma op telefoonnummer +31882887670.
Acquisitie op basis van deze vacature wordt niet op prijs gesteld.