5 minute read

‘How to make sure that a change will be smooth?’

SIMONE VAN TRIER
Senior Manager Change Management
The Deloitte Change Management team helps clients facing various change issues, from company culture change to the implementation of new IT systems or an entire business transformation. In the words of Simone van Trier, Senior Manager Change Management, and Jochem Klinkhamer, Senior Consultant Change Management: ‘We are always focused on the human aspects of change. What does change mean for the workforce? What stages of emotions will they be going through? And how can we make sure that a change will be smooth?’

[Draft Header 1]

[Draft Header 1]

‘We offer services from strategy to implementation, and are able to engage the workforce’, Simone (41) explains. ‘With every assignment, it’s amazing and challenging to fully understand what a client is going through. What are the issues? And how can we use our network to help?’ Currently, Simone is a Change Coach for a client in Consumer Business that is involved in a customer service implementation. ‘It’s my job to provide honest feedback to the client', she smiles. ‘I can use all the change management experience that I have gained so far, so I’m able to challenge the client. I keep an overview of the project and offer help wherever I can. It’s a nice change from my usual roles – to being an implementation expert, leading the operational change management team. I can help the client to realise change themselves.’

[Draft Header 2]

[Draft Header 2]

Creating an inclusive environment Jochem (28) is currently involved in the cultural integration between two companies. ‘How can you make sure that the vibe in merging companies is similar? How to create an inclusive environment where there’s a place for everyone within the organisation? That’s a challenge. We organise leadership sessions and have set up an ambassador network. It energises me to make people feel valuable in their jobs’, he says excitedly. ‘For instance, I recently set up a workshop about psychological safety. It helps participants to experience what it’s like to open up to their colleagues and show a real interest in them. I came up with the idea myself and was happy with all the support I got from Deloitte. That is because entrepreneurship is valued highly, and also because you can always find colleagues who are like you, who are sparring partners with plenty of expertise in a particular field, and who’d love to help you along the way.’

[Draft Header 3]

[Draft Header 3]

Sharing expertise and experience That’s exactly why Jochem joined Deloitte. ‘I wanted to work for a large organisation where I could learn from my colleagues and share expertise and experience’, he says. ‘I have a background in technology. However, when I was doing a coaching trajectory at the tech company I was working for, I found out that I prefer talking to people about what drives them, what’s on their mind, and how teams collaborate. I spoke to several people about this and came to the conclusion that I should be working at a Change Team. I felt a strong connection with the Deloitte team and made the switch.’ Six years ago, Simone also joined Deloitte because she wanted to take the next step in her career development. ‘I was working at a small consultancy firm and was considering a switch to a firm that offered more projects in the field of Human Capital and Change. I have loved change management ever since I studied Organisational Studies in Tilburg, taking classes in group dynamics, and relations and networks within organisations. Deloitte offers you the opportunity to gain valuable cross-border expertise and experience. We work with colleagues from other member firms and execute projects for clients abroad.'

[Draft Header 4]

[Draft Header 4]

Pro bono hackathon ‘We gain experience from commercial assignments as well as pro bono projects’, Jochem says. ‘The Deloitte Impact Foundation allows us to contribute to society on a regular basis. For instance, we organised a pro bono hackathon in which various teams were trying to solve a change issue. The client got to choose the winner with the best solution. It’s amazing if you can contribute to society in such a way, and it really adds value to your job.’ ‘Also, it’s a great way to expand your experience, next to our collective learnings, and teambuilding events with key note speakers from in and outside Deloitte’, Simone adds.

[Draft Header 5]

[Draft Header 5]

Caring and accessible ‘I’m proud of the way Deloitte was able to connect with all employees during the pandemic’, Simone says. ‘Working from home was challenging for most of us. I have two kids, so I was glad that Deloitte offered all kinds of help, such as extra child care facilities. Many people don’t expect a large corporate to be so caring and accessible. It’s amazing.’ ‘I know’, Jochem continues. ‘I was surprised by the team vibe. Everyone is so nice and thoughtful. It’s easy to share feedback and to launch new ideas. The team is young – or at least it’s young at heart’. Simone nods. ‘We’re a group of people who share the same values, while there’s room for diversity in cultural background, education, and life experience. We love working together.’

[Draft Header 6]

[Draft Header 6]

CHOOSE YOUR IMPACT You share your expertise with the 1500 colleagues of Deloitte The Netherlands Technology & Transformation department. In this department, innovation and personal development are very important. View all Technology & Transformation vacancies [https://careersatdeloitte.com/vacancies/technology-transformation] and connect your future to Deloitte. View all Technology & Transformation vacancies [/vacancies/consulting]

‘WITHEVERYASSIGNMENT’,IT’SAMAZINGANDCHALLENGINGTOFULLYUNDERSTANDWHATACLIENTISGOINGTHROUGH.’

SIMONE VAN TRIER | Senior Manager Change Management

5 minute read

‘Cyber: not just for hackers and techies’

DICK VAN VELDHUIZEN
Manager Cyber Strategy

Connect your future to deloitte