Successful client transformations, from concept to implementation
Transformations team members Joram de Haan
(Senior Manager) and Arlette Verdonk (Manager)
work side by side with their clients. ‘We don't
provide advice from the sideline but work closely
together with the client to fully understand the
intricacies of the organization. For example, how
does a change of the business model, the reduction
of the number of legal entities or the integration of
operations impact the rest of the organisation? And
how best to deal with that? We ensure that clients
undergo successful transformations, achieving their
objectives and ambitions.’
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Knowing the ins and outs
The Transformations team comprises of a diversity of talent and experience. ‘I
have a very
broad background,’ says Joram. ‘I studied both Accountancy and Fiscal Economics
at
university, but also did a post-master Management of Philanthropic (Equity)
Funds and
followed the professional education for tax advisors. I don't see myself as your
average tax
expert. I like to dive deep into the broader impact of fiscal changes to gain a
thorough
understanding of how everything fits together. Our projects are highly complex
and demand
great expertise as the client is undergoing a fundamental change in their
business. What we
do is extremely valuable. And, it's a new approach within the advisory market,
as we work
with a truly multidisciplinary team. This allows for many growth and development
opportunities. We can pave out our own future.’
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New challenges
Arlette started her career with Deloitte as a working student. ‘After studying
Tax Law
followed by six months in Rome, I got back in touch with Deloitte again. I had
already
become enthused after an interview at an open day for companies at my student
association. There was an opening for me at Indirect Tax and it soon turned out
to be a
perfect match. I have worked in several disciplines but kept returning to
Indirect Tax. As my
study focused primarily on direct taxes, I learnt everything on the job. Exactly
how I like it.
New challenges and learning new skills has always given me lots of energy, and I
am not
satisfied until I've found a solution. That's why the Transformations team suits
me so well.
The projects are usually quite sizeable and we work closely with the client and
other
disciplines. This allows me to continuously learn other things than “just” tax.'
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From concept to implementation
‘An organisational change like an adjustment to the business model or the
reduction of the
number of legal entities has a huge ripple effect in the organisation explains
Joram. ‘How
does it impact the financial systems and IT, what are the consequences for
financial
reporting, how do you communicate internally and externally, how is HR affected,
and so
on. The change affects so many parts of an operation that the practical
implementation can
be extremely complex. That's why we have such diverse expertise in the
Transformations
team, from Tax & Legal to Consulting and Risk Advisory, and we augment our
in-house
knowledge with the specialist know-how and network of the client team. The nice
thing
about working in such a multidisciplinary team is that you learn to speak each
other's
language. We go from conceptual advice to practical implementation together, and
that
means adapting to changing circumstances, meeting operational challenges and
thinking in
terms of solutions and opportunities.’
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Swift response
‘Nobody here works within their comfort zone,’ says Arlette with a smile. ‘Quite
literally
anything can come along and it's simply impossible to be prepared for
everything. So we're
all quite flexible and quick on our feet when it comes to a response. I learn
new things every
day and spend a lot of time working directly with our clients' senior
management. At this
moment, I'm working on an extensive project with an international Consumer
Business
client with a desire to optimize its business model and reduce the number of
entities in
order to simplify operations. It's a very time-consuming process with a
significant impact on
departments such as Legal, HR, Tax, Communications and Controlling – both on our
side as
well as the client’s side. The challenging task for the team is to streamline
that process.’
‘Our team basically has two types of people in it,’ Joram adds. ‘The experts
with specialist
knowledge and the generalists, or 'spiders in the web', who continuously keep
all the
stakeholders, disciplines and interdependencies connected so that projects are
carried out
as successfully as possible. Both profiles are more than welcome to join our
team!’
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CHOOSE YOUR IMPACT
You will share your talent with the 1000 colleagues of Deloitte The Netherlands
various Tax
& Legal departments. Within our teams, cooperation and personal development are
key.
View all Tax & Legal vacancies [/vacancies/tax-legal] and connect your future to
Deloitte.
View all Tax & Legal vacancies [/vacancies/tax-legal]
