4 minute read

‘Together, we are making the judicial system paperless'

Piles of paper files can be found all around the Dutch Courts. Jeroen Ulrich, Manager Cloud Engineering, and Malissa Bal, Manager Digital Customer, are committed to changing that. 'We are helping various development teams within the judicial system by digitizing all the mail exchanges and ways of working in the court's logistics chain. An extensive and challenging project, with great value for Dutch society.'

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The two main themes of the digital journey of the Judiciary are digital access and digital ways of working. Jeroen (41) is Product Owner Digital Accessability: 'We are building a digital portal where citizens, lawyers, and legal entities can log in to interact. We are also creating a digital mailroom, and a digital case file manager. This platform enables digital communication with all stakeholders in the judicial system. We make it easier for external parties to access the Court, but we also help internal employees with getting the right information together. From case registration and data of those involved to all necessary documents for the hearings.'

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Connecting the dots 'For administrative law and civil law, a first version of the solution was already set up and that was so well received, that we may now connect criminal law to it,' says Malissa (31), Product Owner Criminal law. Within the criminal law domain, digital ways of working are already in place. 'Changing the way of working is a process that takes time, especially in a complex environment where professionals are accustomed to work independently. On top of that, the information for a court case is administered in all kinds of different systems. Now it is up to our teams to collaborate and combine everything into a solution so that when the judge or legal assistant open their working environment, they instantly get an overview. Fortunately, the Judiciary has a few years to complete it. The best thing is that we really are making a difference. It takes time, but in the end we add value that benefits society as well as the indivduals who will use it.'

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In-depth discussions Jeroen takes great pleasure in the project as well. 'I always enjoy the challenge of turning complex matters into a working system that is broadly supported. I enjoy the in-depth discussions with both the developers and the customer,' he says. 'I have been working at Deloitte for more than ten years now, but I have never done the same project twice. And it's wonderful that we frequently collaborate across departments. Together, we combine the skills required for the client's needs.' Jeroen started at Deloitte as a Software Developer, although he is currently more involved in project supervision than project development. 'My Cloud Engineering team focuses on process automation and builds digital business processes. We develop solutions that enable businesses to do their work effectively and efficiently. Our customers want to be able to quickly react to changing circumstances, and cloud technology offers excellent opportunities to do this. Our team is driven, motivated, and always genuinely interested in one another.'

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Putting the team in teamwork Malissa nods: 'What makes working at Deloitte distinctive is that we really work as a team in co-creation with the client. Together, we put our best foot forward to make a difference. I switched to Deloitte a year ago, and I'm extremely glad I did. I had been in the consulting industry for ten years, but during the pandemic, I realized how important a strong company culture is. Work is such a big part of your life, that it is crucial to have an employer who is a good fit for you. At Deloitte, people truly listen to you and think along with you. That’s precisely what I expect from an employer. There is enough room for self-development and for choosing your own career path. And when you have a good idea, you can always discuss with a partner. Everyone is eager and willing to help you.'

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4 minute read

'We are a strong team because of the differences in background'

KOEN HENGSDIJK
Junior Developer Cloud Engineering

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