Junior Learning & Development Specialist

As part of the L&D team you will work with the L&D Specialist and L&D Manager to build a sustainable L&D offering. You enjoy organizing and collaborating. You communicate clearly across levels and proactively spot opportunities to improve. Additionally, for the role of Junior L&D Specialist, you should possess the following:

• A completed Bachelor’s degree, preferably in Educational Sciences, Business Administration, Human Resource Management, or a related field. 
• At least 1 to 3 years of relevant work experience.
• Strong communication skills; you are service-oriented with excellent planning and organisational abilities.
• Proficient in the Microsoft Office suite and familiarity with LMS/LXP platforms is a pre.
• Experience or familiarity with AI productivity tools and basic learning analytics is desirable. 
• Demonstrable adaptability and the ability to prioritise in a rapidly changing environment. 
• Strong stakeholder management skills and the ability to communicate at various levels. 
• Excellent command of both Dutch and English, spoken and written.

Would you like to work where Learning & Development is a top priority and innovation is encouraged? In this hybrid role you will support the end to end learning process , from needs analysis through to implementation, for the Technology & Transformation business. You will work with international colleagues in a results-driven environment and have the opportunity to experiment with AI-enabled approaches to learning. Office presence is flexible across Amsterdam, Rotterdam and Utrecht.

• You coordinate and verify the administrative recording of training programs in the Learning Management System (LMS) in collaboration with the Global Learning Administration Services team (India).
• You manage the logistical processes such as invitations, evaluations, vendor management and content management, and the associated communications.
• Collaborate on the curation of engaging learning content for our Learning Experience Platform.
• Use AI tools and learning analytics to streamline administrative tasks, enhance content curation and learning experiences, while ensuring ethical and secure use of data.
• Compile, maintain and report key management information and learning metrics.
• Respond promptly and effectively to second‑line learning enquiries from participants, course owners and facilitators.
• Contribute to an internal learning project, for example in Learning Experience, Measurement & Impact, or Branding & Marketing.
• Thrive in a fast‑paced, dynamic environment where priorities can shift rapidly. You adapt quickly and deliver reliably.