(Senior) Manager Operations Strategy & Industry Solutions | BO&S

Amsterdam
Master (WO)
Technology & Transformation

(Senior) Manager Operations Strategy & Industry Solutions | BO&S

Amsterdam
Master (WO)
Technology & Transformation

Be the true you

Are you ready to lead innovative transformation programmes in the core of banking? Get the opportunity to drive large-scale digital transformations while building and leading high-performing teams. At Deloitte. 

At Deloitte Banking Operations & Solutions, you will join a diverse, internationally oriented and dynamic team focused on the most challenging digital transformation projects in the banking sector. Our team combines in‑depth knowledge of banking products and processes with expertise in designing and implementing operating models, enriched by advanced cloud‑based engineering. Together with motivated colleagues across Deloitte, you will bridge the gap between business and technology. 

Our impact in the banking sector gives you the chance to add value to leading banking projects from day one. You will work with a diverse mix of national and international clients and colleagues. Our team thrives on collaboration, creativity and a shared passion for innovation, with open communication, support and mutual respect at its core. 

Deloitte offers a clear career path with extensive opportunities for continuous development and progression to senior leadership roles. 

Benefits

  • You’ll receive a profit-sharing bonus. On top of your fixed salary.
  • Continuous professional growth. Join our development program.
  • A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.
  • Work part-time (32 hours a week) or full-time (40 hours a week).
  • Flexible working hours, you are in charge of your own calendar.
  • 26 days of paid annual leave, and the opportunity to purchase additional leave.
  • The option to exchange three national holidays for three non-national holidays.
  • A good mobility scheme: the choice of various options such as a lease car, travel by public transport, a cash option or a combination of these.
  • A laptop and iPhone. The iPhone can be for personal use.
  • A good pension scheme with a personal contribution of only 2%. For a comfortable future.
  • An opportunity to take part in our collective health insurance scheme.
  • An opportunity to benefit from tax-efficient facilities such as fitness, a bicycle scheme or the opportunity to lease a bicycle.
  • The opportunity to use 55 hours of babysitting service per calendar year, if your child is 12 years old or younger.
  • An opportunity to benefit from tax-efficient facilities, such as company fitness and a bicycle scheme.
  • A flexible budget, which you can use to make choices in flexible benefits, for example: purchasing extra leave days or financing a bicycle plan.
  • Six weeks of fully paid birth leave for traditional households and rainbow families.

What's in it for you?

  • You’ll receive a profit-sharing bonus. On top of your fixed salary.
  • Continuous professional growth. Join our development program.
  • A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.
  • Work part-time (32 hours a week) or full-time (40 hours a week).
  • Flexible working hours, you are in charge of your own calendar.
  • 26 days of paid annual leave, and the opportunity to purchase additional leave.
  • The option to exchange three national holidays for three non-national holidays.
  • A good mobility scheme: the choice of various options such as a lease car, travel by public transport, a cash option or a combination of these.
  • A laptop and iPhone. The iPhone can be for personal use.
  • A good pension scheme with a personal contribution of only 2%. For a comfortable future.
  • An opportunity to take part in our collective health insurance scheme.
  • An opportunity to benefit from tax-efficient facilities such as fitness, a bicycle scheme or the opportunity to lease a bicycle.
  • The opportunity to use 55 hours of babysitting service per calendar year, if your child is 12 years old or younger.
  • An opportunity to benefit from tax-efficient facilities, such as company fitness and a bicycle scheme.
  • A flexible budget, which you can use to make choices in flexible benefits, for example: purchasing extra leave days or financing a bicycle plan.
  • Six weeks of fully paid birth leave for traditional households and rainbow families.

Be the true you

You are naturally solution‑oriented, proactive and able to communicate problem‑solving ideas effectively. More importantly, you bring your own strengths, perspective and personality. As a (Senior) Manager you will also have: 

  • A completed university degree in a relevant field, with strong academic results 
  • Proven experience in consultancy and/or the banking sector, with a track record of leading large‑scale transformation programmes or complex operational initiatives 
  • Deep expertise in banking operations domains, particularly modernisation of core banking systems, including understanding of product propositions, operating models and process architecture 
  • Strong leadership and coaching capabilities, with experience in developing and growing consulting teams 
  • Excellent stakeholder management and influencing skills, able to align with senior leadership and operate effectively across functions 
  • Fluent Dutch and English, with excellent written and verbal communication skills; knowledge of a third language and international experience is a plus 
  • A strong interest in digital transformations within the banking sector, with affinity for process optimisation, operational excellence and innovative technologies such as AI and automation 
  • Experience integrating strategic thinking into operational design and demonstrating thought leadership in your domain 

What impact will you make?

As a (Senior) Manager in Banking Operations & Solutions, you will lead complex transformations for banks, translating strategic objectives into comprehensive operating model redesigns, core process improvements and modernisation of core banking systems. You will manage a transformation programme or multiple projects, provide strategic advice on operational strategy and process optimisation, and lead a team of consultants to deliver sustainable value. With your deep expertise in banking operations and strong leadership skills, you will drive change that improves efficiency, customer centricity and sustainability. 

Together makes progress

Connect your future to Deloitte

How do you do this?

  • Lead large‑scale transformations in the operations domain, from strategy definition and operating model redesign to implementation 
  • Manage a programme or multiple projects and coordinate delivery to ensure successful execution, with focus on quality, planning and stakeholder alignment 
  • Develop and communicate operational strategies and roadmaps that translate objectives into concrete process improvements and technology‑driven solutions 
  • Design and implement smart, data‑driven and technology‑driven solutions — such as automation and AI 
  • Coach and develop consultants, fostering a culture of continuous learning, excellence and innovation within the team 
  • Facilitate stakeholder engagement, governance and cross‑functional collaboration to ensure alignment, manage dependencies and achieve targeted outcomes in complex transformation initiatives 
  • Translate emerging trends, regulatory developments and innovative technologies in banking operations into viable transformation propositions 
  • Contribute to thought leadership in banking operations and transformation, sharing expertise and best practices to strengthen the team’s knowledge and market position 
  • Abhik Banerjee | Senior Manager Business Process Transformations

    "De mogelijkheid om mijn eigen ontwikkelingspad te kiezen in combinatie met de geweldige ondersteuning van het leiderschap en de eindeloze leermogelijkheden bij Deloitte hebben mij...
  • Bram Feijen | Senior Manager Operations Transformation

    "Impact maken betekent voor mij een verschil maken."
  • Kimberly Statie | Manager Business Process Transformation

    "We helpen belangrijke organisaties het beste te halen uit digitalisering, zodat ze morgen, over 10 jaar en verder in de toekomst kunnen blijven opereren."

    We would like to meet you!

    We are curious to know more about you. To learn what makes you exceptional. Because at Deloitte, we believe that our mutual differences add value to our client's needs. Please introduce yourself and apply for this great opportunity.

    Our application process

    Select one of the steps for more information

    Step 1: Preparation
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    You can apply for our vacancies online or send us an open application. We will ask you to tell us a bit more about yourself, such as your name and address, for example, and information about your educational background. You can upload your CV and a motivation letter. We will send you confirmation when we have received all your details.
    Step 2: CV and motivation
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    You can upload your CV and a motivation letter. We will send you a confirmation when we have received all your details.
    Step 3: The assessment
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    When a recruiter sees enough of a match with your profile, we will ask you to complete an online assessment. By playing four online games, we can see which qualities and talents you possess and whether they align with the position you've applied for.
    Step 4: The interview
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    Depending on the scores of the career scan, you will be invited for a first interview with the recruiter. The first interview is held with a recruiter and someone from the team. We are curious about who you are, what you have done and what you expect from a new job. We also give you more insight into what we are looking for and what the tasks are that belong to the position. If both parties would like to discuss it further, you will be invited for a next interview. In these conversations, we go deeper into the content. What is your talent and what skills do you manage? You can during one of the next interviews get a case study.
    Step 5: The offer
    When all conversations have been satisfactorily completed (for both parties), an offer will follow. The recruiter will draw up the contract for you which you will receive digitally.

    Questions or doubts? Get in touch.

    We are pleased to offer you tips on how to responsibly combine AI with your unique qualities, ensuring that 'your recruitment process' truly represents you. Not sure if this vacancy is right for you? Please contact me.

    Together makes progress

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